Shipping & Returns
Shipping Policy
At Enchanting Florals, we take pride in our prompt and reliable shipping methods. We ensure that your floral arrangements are carefully packaged to maintain their beauty during transit. Our shipping costs are kept affordable to provide you with the best value for your money.
We understand the importance of clear communication, which is why we strive to keep our shipping policy transparent and easy to understand.
Shipping Terms and Conditions
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Shipping Method and Delivery: The Seller will ship the floral arrangements using a reliable shipping carrier or as otherwise specified by the Buyer. Delivery dates are estimated and cannot be guaranteed, though the Seller will make reasonable efforts to ensure timely delivery.
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Shipping Charges: Shipping charges will be calculated based on the order's size, weight, and delivery destination. The Buyer agrees to pay all applicable shipping fees, which will be outlined at the time of purchase or prior to order confirmation.
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Risk of Loss: The risk of loss or damage to the floral arrangements passes to the Buyer upon delivery to the carrier. The Seller is not responsible for any damage or delays incurred during transit. The Buyer may choose to purchase insurance for their order, at their own expense, to cover potential damage or loss during shipping.
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Delivery Address: The Buyer is responsible for providing an accurate and complete shipping address. Any additional charges due to incorrect address information will be the Buyer's responsibility.
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Shipping Delays: The Seller is not liable for delays caused by third-party carriers, weather conditions, or other events beyond its control. In the event of a delay, the Seller will notify the Buyer as soon as possible.
Return & Exchange Policy
We want you to be thrilled with your wedding floral arrangements from Enchanting Florals. If, for any reason, you are not completely satisfied with your purchase, please get in touch with us.
Our priority is your satisfaction, and we are committed to making the return or exchange process as seamless as possible.